Client called me and complained... why can't I save my scanned documents over to my server share!?
My copier is a Fuji Xerox DocuCentre-IV 3060. It's running on Centreware version 1.8
At the moment, the SMB and FTP share works but there was no password field. I can't even import the dialist.csv file.
My colleagues scour through the user and administration manual to no avail.
Alas, I decided to contact the Fuji Xerox technical helpdesk in Singapore, they're pretty efficient I must say. Next day call-back, they hound you until they get to speak with you. Very impressed with how prompt they've been.
- machine digital certification and create new self signed cert.
- then apply.
- go to SSL/TLS settings
- then tick on enable SSL/TLS communication
Viola! the authentication screen appeared.
the Address book entry can be found in:
- going to the address book tab
- click edit on the entry
- scroll down to the fields:

glad that it's all resolved now. do note to key in the right domain username and password.
in summary, i believe Centreware is trying to ensure that passwords do not get hacked or retrieved as the copier will impose as a security risk/back-door in enterprises where the copier has an entry point to the server. with this configuration password is encrypted and communication between copier to server is also secured.
Did migration for a client from the local profile onto a domain profile just a week ago. After which, she wasn't able to download any items from web pages any more. Chrome and Firefox works, just not Internet Explorer. We're talking about Windows 7 Pro 64-bit SP-1 here.
Started my google searches but couldn't zero-in to a specific issue until I found this:
related link - http://bremiclem.com/losa/2013/04/10/ie-temporary-internet-files-corruption
Apparently, the issue bottoms down to a corrupted user profile and something to do with permissions instead of the application itself.
The link didn't fully fix the issue, I still had to perform changes to the settings. Having said that, though the blog link above detailed a different kind of problem from what I was facing, I encountered the similar issue that's highlighted. Meaning, if I were to go into the temporary internet files configuration, I too, can't make the changes to the size to be saved on the system.
Website data settings will continually reset the size of disk space used to 0 MB.
The solution...
- renaming and HKCU\Software\Microsoft\Windows\CurrentVersion\InternetSettings\5.0
- Delete (or rename, if you want to be cautious) the following keys:
- Cache
- LowCache
- deleting:
HKCU\Software\Microsoft\Windows\CurrentVersion\InternetSettings\5.0\Cache\Extensible
Cache
- changing the temporary internet files download location to c:\temp (or any other folder as long as you have permission for read/write/modify to the folder)
- restart the PC!
That's it!
All is well for me right after!