After 2-hrs of troubleshooting, I can only offer a work-around.
The issue is that EFS annotation
tool supports only PDF version 1.5 (for acrobat 7.0 and above). It does not support
Adobe PDF version 1.3 (for acrobat 5.0).
As such, when the user tries to
annotate on a scanned document, which Fuji Xerox [Apeosport iv - c3300] uses PDF version 1.3, it will
give an upside down or weird issue where the document gets upside down, while the stamp or annotated words stays upright.
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| after scanning from copier-scanner |
 |
| the problem with the annotation, it's upright while the document is upside down |
There is no fix to this as the
copier can only generate an older PDF version of the document. I spoke with the
FX engineer and she advised that the only solution is to upgrade firmware of
copier, which might not resolve the issue as it does not include upgrading the
PDF version.
I taught the user to try using
Docuworks, scan in document, then re-print to PDF. Too many steps and too
lengthy of a process. In the end we just stick with
re-saving the scanned PDF document to a ‘newer’ version of a PDF document,
before annotating and then, re-saving it again with the annotations.
 |
| in the event where the scanned pdf is upgraded. |
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| this is a working example. |
