Thursday, May 8, 2014

Facing troubles with Internet Explorer 9 to 11 download woes

Did migration for a client from the local profile onto a domain profile just a week ago. After which, she wasn't able to download any items from web pages any more. Chrome and Firefox works, just not Internet Explorer. We're talking about Windows 7 Pro 64-bit SP-1 here.

Started my google searches but couldn't zero-in to a specific issue until I found this:


related link - http://bremiclem.com/losa/2013/04/10/ie-temporary-internet-files-corruption

Apparently, the issue bottoms down to a corrupted user profile and something to do with permissions instead of the application itself.

The link didn't fully fix the issue, I still had to perform changes to the settings. Having said that, though the blog link above detailed a different kind of problem from what I was facing, I encountered the similar issue that's highlighted. Meaning, if I were to go into the temporary internet files configuration, I too, can't make the changes to the size to be saved on the system.

 

Website data settings will continually reset the size of disk space used to 0 MB.
The solution... 


  1. renaming and HKCU\Software\Microsoft\Windows\CurrentVersion\InternetSettings\5.0
    1.  Delete (or rename, if you want to be cautious) the following keys:
      1. Cache
      1. LowCache
  2. deleting: HKCU\Software\Microsoft\Windows\CurrentVersion\InternetSettings\5.0\Cache\Extensible Cache
  3. changing the temporary internet files download location to c:\temp (or any other folder as long as you have permission for read/write/modify to the folder)
  4. restart the PC!
That's it!

All is well for me right after!