Enabling password authentication on my Fuji Xerox Copier with centreware 1.8

Client called me and complained... why can't I save my scanned documents over to my server share!?

My copier is a Fuji Xerox DocuCentre-IV 3060. It's running on Centreware version 1.8

At the moment, the SMB and FTP share works but there was no password field. I can't even import the dialist.csv file.

My colleagues scour through the user and administration manual to no avail.

Alas, I decided to contact the Fuji Xerox technical helpdesk in Singapore, they're pretty efficient I must say. Next day call-back, they hound you until they get to speak with you. Very impressed with how prompt they've been.

1. machine digital certification and create new self signed cert.
2. then apply. 
3. go to SSL/TLS settings
4. then tick on enable SSL/TLS communication

Viola! the authentication screen appeared.

the Address book entry can be found in:

1. going to the address book tab
2. click edit on the entry
3. scroll down to the fields:
   

glad that it's all resolved now. do note to key in the right domain username and password.

in summary, i believe Centreware is trying to ensure that passwords do not get hacked or retrieved as the copier will impose as a security risk/back-door in enterprises where the copier has an entry point to the server. with this configuration password is encrypted and communication between copier to server is also secured.

Printing with Annotations in Acrobat with Electronic Filing System (EFS) resulted in weird upside down behaviour

Client from a law firm called and my tech guys has troubleshoot this issue for 1-hr but they can't figure a resolution. As such, it's transferred to me, and after my 30-min diagnosis, I realized the problem has to do with the PDF version on the document!

After 2-hrs of troubleshooting, I can only offer a work-around.

The issue is that EFS annotation tool supports only PDF version 1.5 (for acrobat 7.0 and above). It does not support Adobe PDF version 1.3 (for acrobat 5.0). 

As such, when the user tries to annotate on a scanned document, which Fuji Xerox [Apeosport iv - c3300] uses PDF version 1.3, it will give an upside down or weird issue where the document gets upside down, while the stamp or annotated words stays upright.

after scanning from copier-scanner

the problem with the annotation, it's upright
while the document is upside down

There is no fix to this as the copier can only generate an older PDF version of the document. I spoke with the FX engineer and she advised that the only solution is to upgrade firmware of copier, which might not resolve the issue as it does not include upgrading the PDF version.

I taught the user to try using Docuworks, scan in document, then re-print to PDF. Too many steps and too lengthy of a process. In the end we just stick with re-saving the scanned PDF document to a ‘newer’ version of a PDF document, before annotating and then, re-saving it again with the annotations.

in the event where the scanned pdf is upgraded.

this is a working example.

Getting Fuji Xerox Centreware Internet Services to include new staff email address

A new staff just joined a client's firm, and while trying to add the new user's email address, I spent a good 10-mins trying to figure out where to get the address book entry changed.

As such, not to repeat this kind of problem, I am posting a guide for my own future reference.

The Steps:

1. login to centreware using IE. I tried using Chrome, sorry, just had no inspiration to locate it. Use IE.
2. login using administrator username and password, usually 11111 for username, and x-admin for password.
3. go to properties, look at services, go to email and find public address book.
4. unfortunately, you can't just change the addresses from here, you'll have to download the CSV file, edit it using excel, then save it, after which... you may import the file back to the copier.
5. should you encounter problem with the downloading or importing, please ensure that all services are exited from the copier, it's set to sleep mode and no one else is using the copier for scan/copy/fax/print.

Good Luck!